> ## Documentation Index
> Fetch the complete documentation index at: https://support.ezaalah.com/llms.txt
> Use this file to discover all available pages before exploring further.

# When Am I Charged?

> How Ezaalah's pay-after-processing model and credits work.

Ezaalah uses a pay-after-processing model so you can feel confident before spending credits. You are not charged when you upload a video. Charges only occur after processing is complete and you choose to continue.

## How charging works

<Steps>
  <Step title="Upload your video">
    No credits are used at this stage. Your file is securely stored and processing begins automatically.
  </Step>

  <Step title="Processing completes">
    Background music is removed while speech is preserved. You can track progress from your Orders page.
  </Step>

  <Step title="Payment Required appears">
    This means your video has finished processing, but your account does not have enough credits to complete the job.
  </Step>

  <Step title="Add credits">
    Once you add the required credits, the order automatically moves forward.
  </Step>

  <Step title="Download unlocks">
    Credits are applied and your processed video becomes available for download.
  </Step>
</Steps>

## Why Ezaalah charges after processing

This approach is intentional and user-first. You are not paying for failed uploads. You are not charged for videos that cannot be processed. You only spend credits once a usable result is ready.

This helps build trust and keeps the process transparent.

## What are credits?

Credits are used to pay for completed video processing. Credits are added to your account in advance, and each processed video uses a set number of credits. If you do not have enough credits, the order pauses at Payment Required.

You are always shown how many credits are needed before continuing.

## Will I ever be charged automatically?

No. Ezaalah does not automatically deduct credits before processing. You stay in control and decide when to add credits and proceed.

<Note>
  If something goes wrong during processing and a video cannot be completed, you are not charged. Credits are only used when a usable result is ready.
</Note>